Terms of Service
Last updated 29 May 2026
These are the ground rules for using hoppii — what you can expect from us, what we expect from you, and how things work while we’re in soft launch. We’ve kept them plain.
1.Agreeing to these terms
These Terms of Service are the agreement between you and hoppii (“we”, “us”) for the hoppii booking software (the “service”). By creating an account or using the service you agree to them. If you’re agreeing on behalf of a business, you confirm you’re authorised to bind it.
2.The service
hoppii is software that helps small businesses in the Philippines — rental shops and similar — take bookings, track payments and deposits, manage assets and equipment, keep customer records, and run reports. We may add, change, or remove features over time, especially during the soft launch.
3.Accounts
During the soft launch, accounts are created by invitation. You’re responsible for everything done under your account and for keeping your credentials secret. Add staff only for people who should have access, give them the right roles, and remove them when they leave. Tell us promptly if you suspect unauthorised access.
4.Acceptable use
You agree not to:
- use hoppii to break the law, or store data you’re not allowed to use;
- upload malware, attempt to breach security, probe, or interfere with the service or other users;
- copy, resell, sublicense, reverse-engineer, or build a competing product from the service;
- misuse personal data — yours or your customers’ — or ignore the privacy obligations described in our Privacy Policy.
5.Your data and content
You keep ownership of the business data you put into hoppii. You grant us a limited licence to host, process, back up, and display that data as needed to provide the service to you and your staff. You’re responsible for the accuracy of your data and for having a lawful basis to collect and store it — including your customers’ personal information, IDs, licences and photos.
6.Fees
hoppii offers a free plan and paid plans. Paid plans are billed in Philippine pesos, inclusive of applicable taxes; hoppii Fleet is a custom arrangement.
We’ll always tell you the price before any charge begins, and before any price changes. If an invoice goes unpaid we may suspend the account after notice. Contact us for current pricing.
7.Soft launch — provided “as is”
hoppii is young software in active development. Things will change, occasionally break, and sometimes disappear. We provide the service “as is” and “as available”, without warranties of any kind to the extent the law allows. Keep your own backups of anything critical and don’t treat hoppii as your only system of record just yet.
8.Availability
We aim to keep hoppii up and running, but we don’t guarantee uninterrupted availability — there’s no formal uptime commitment during the soft launch — and we may take it offline for maintenance, sometimes with little notice.
9.Limitation of liability
To the maximum extent permitted by Philippine law, hoppii is not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, data, or goodwill, arising from your use of (or inability to use) the service. Our total liability for any claim is limited to the fees you paid us for the service in the 12 months before the claim — and during any free-of-charge period, to a nominal amount. Nothing here limits liability that can’t be limited by law.
10.Indemnity
You agree to indemnify and hold hoppii harmless from claims, losses, and expenses (including reasonable legal fees) arising from your use of the service, your data or content, or your breach of these terms or the law.
11.Suspension and termination
We may suspend or terminate your access if you breach these terms, if it’s needed to protect the service or other users, or as required by law — with notice where practical. You may stop using hoppii at any time. When your account ends you’ll have a reasonable window to export your data, after which we delete or anonymise it as described in the Privacy Policy.
12.Confidentiality
Early features, pricing, and roadmap information we share with you are confidential until they’re public. Don’t disclose them outside your business without our okay.
13.Changes to these terms
We may update these terms. We’ll post the new version here with a fresh “last updated” date, and give reasonable notice of material changes. Continuing to use hoppii after a change means you accept the updated terms.
14.Governing law and disputes
These terms are governed by the laws of the Republic of the Philippines. We’ll try to resolve any dispute informally first — email hello@rackappsolutions.com — and if that fails, the dispute will be brought before the courts with jurisdiction over hoppii’s principal place of business in the Philippines.
15.Contact us
Questions about these terms? Email hello@rackappsolutions.com.
Questions about this document? Email hello@rackappsolutions.com. See also our Privacy Policy and Terms of Service.